Privacy Policy

1. Introduction

We are committed to safeguarding the privacy of our users. This Privacy Policy outlines how we collect, use, and protect your personal data when you submit information on our website. We comply with relevant data protection laws, including the GDPR in Europe and CCPA in the United States.

2. Information We Collect

Personal Information: When you submit a question via our consultation form, we collect your name, location, and the question you ask.
Technical Information: We collect your IP address, date, and time of submission.
Cookies: Our website may use cookies to store information such as previous consultations (up to 8) for your convenience.
Children’s Privacy: We do not knowingly collect personal information from children under 13 (COPPA compliance). If we become aware that a child under 13 has provided us with personal information, we will delete such information immediately.

3. How We Use Your Information

We process your personal data based on legitimate interests, your consent, or contractual necessity. The ways we use your data include:

Providing Services: To process and store your submitted question and provide personalized consultation results based on your inputs.
Improving User Experience: To store consultations via cookies and deliver an improved user experience.
Security & Analytics: To analyze technical data (IP address) for site functionality, security, and to comply with legal obligations.

4. Your Rights (GDPR & CCPA)

Depending on your jurisdiction, you have the following rights concerning your data:

Access: You can request a copy of your personal information we have stored.
Correction: You can request corrections to any inaccurate personal information.
Deletion: You have the right to request the deletion of your personal data.
Data Portability: In certain cases, you may request a copy of your data in a structured, machine-readable format.
Opt-Out of Sale (CCPA): We do not sell personal data. However, if this changes, California residents have the right to opt out of the sale of their personal data.
Right to Withdraw Consent: You can withdraw your consent for data processing at any time by contacting us.

To exercise any of these rights, please contact us at [your email/contact details].

5. Legal Basis for Processing (GDPR)

We collect and process your personal data based on the following lawful grounds under GDPR:

Your consent, which you provide by checking the consent box on the form.
Our legitimate interests in providing and improving our services.
Compliance with legal obligations.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. Consultation cookies will expire after 4 days.

7. Data Sharing

We do not share your personal information with third parties, except as required by law or for the purposes of maintaining the functionality of our site (e.g., hosting providers or security services).

8. International Data Transfers (GDPR)

If you are in the European Economic Area (EEA), we may transfer your data to countries outside the EEA. In such cases, we ensure appropriate safeguards are in place to protect your personal data, such as the use of Standard Contractual Clauses (SCCs) or reliance on data protection adequacy decisions by the European Commission.

9. Data Security

We take reasonable steps to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or relevant legal requirements. Any changes will be posted on this page with an updated effective date.

11. Contact Information

If you have any questions or requests regarding this Privacy Policy or your data rights, please contact us at contact @ yijingportal . com.